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Annual Maui Vista AOAO President Message

To all Maui Vista Owners

The Maui Vista Association of Apartment Owners (AOAO) Annual Meeting was held on Tennis Court 1 on November 5, 2022, with approximately 50 owners in physical attendance, 25 electronically connected via ZOOM©, and 28 having provided proxies.  I would like to thank Don Smart (3313) and Chet Hodgson (2407) for more than a decade of service to the AOAO!

No owner likes to see AOAO maintenance fee increases or special assessments.  For quite some time, Maui Vista has relied on the Hawaiian Cash Flow Method reserve funding plan option, which the Hawaiian Reserve Study Guide for Board Members and Property Managers notes, “carries significant risk over time . . . is much more difficult to implement . . . and carries a much higher risk for reliance on special assessments . . .” (p10).  In retrospect, this cautionary note could have been written as a predictor of the financial situation in which the Maui Vista AOAO finds itself.  I am pleased to report, as you probably already know, the AOAO Board has set the goal to return to the more conservative 50% Full Funded Reserve Funding Method by 2030.  Given our current financial situation, significant revenue adjustments were required in order to even present a balanced annual budget.  A thorough presentation of the financial situation was presented by Treasurer Jenny Copeland at the Annual Meeting and is included as Attachment 7 to the meeting minutes posted at: 11-05-22 Annual Meeting Minutes Draft.  The 2022 and new 2023 fees are listed below.

Your unit designation is listed on the Maui Vista Property Declaration (which is available at the embedded link).  For owners who have their maintenance fees paid with ACH automatic bank withdrawal, the adjustment will be automatic.  All others will have to make whatever arrangements are necessary.  Please ensure that these arrangements are completed by 1 January 2023 to eliminate the costs associated with extra bookkeeping.

The past year has been a time of challenge and transitions.  We have faced significant financial challenges and are now on a path to healthy conservative management.  We have a new General Manager, Jennelle Fraser, who brings a wealth of construction and property management experiences and is working hard to learn the Maui Vista property and systems.  I want to personally thank all of you for your patience and support as we deal with these challenges and the opportunities they present.  Please know your Board is committed to making sound decisions for the health and betterment of the Maui Vista owner community.  We are but an email away—you can email all five Board members via the Maui Vista Contact Us page/form.

Aloha and good wishes for a healthy and happy year in 2023,

Jerry Jenkins (Unit 2107)
President, AOAO Board of Directors

jerry97523@gmail.com
541-415-0915

A Message from the Maui Vista AOAO President

Summary of Maui Vista major expenses since 2014 and the reserve deficiency.

Prepared by Peggy Ann Shea, AOAO Board President, September 2022.

Several owners have inquired about the way Maui Vista reserves have been handled and what were the circumstances that led to the present situation requiring a special assessment to increase the reserves and possibly change to the 50% funded reserve option allowed by the state.

This document summarizes the present situation hoping it will be helpful, especially to new owners. It could be likened to the “Perfect Storm” analogy.

The state requires all condos to have a reserve fund for routine expenses that will be anticipated over the next 20 years. These routine expenses are large items such as building painting, roof replacement, tennis courts resurfacing, parking lot and walkways repaving, etc. right down to smaller items such as new mailboxes, replacement of security system cameras, hand railings, fire hoses, etc. There are three methods for handling the reserves: Hawaii Cash Flow (which the AOAO has used for many years); 50% Full Funded; and 100% Full Funded.

Under the Hawaii Cash Flow process, the AOAO should have enough in reserves to fully cover the anticipated costs for the next year based upon an estimated current year replacement cost. (The reserve study has traditionally been done every two years at which time the property is inspected by an outside firm and a new “reserve” study report is prepared. The Board has just voted to have this study done every year. The most recent study done in 2021 is available on the Maui Vista website. Hawaii Inspection Group, Inc. does the inspections and prepares the reserve documentation.) The 2022 study has just been completed for Board review.

What this means is that if the inspection company feels the need to have the buildings repainted every 10 years, there is enough money set aside in the reserves for this cost each year so that 10 years downstream the money is there to repaint the buildings. There is an inflation factor included in those numbers.

The Board or GM did not anticipate any of the following three major problems:

1. Excessive water leaks which necessitated the vertical drain pipe relining;
2. New lighting in the parking lots for security purposes which must be compliant with the Maui County “dark sky” policy.
3. Excessive termite damage on the fourth-floor wooden structures and the outside fascia boards.

Pipe Relining. In 2012 there was increased frequency in leaks due to drain pipe failures. An inspection program was initiated to check all units and repair pipes that were leaking. While initially an “inconvenience” back in 2012, the frequency of leaks increased, and in 2014 the Board recognized there was a major problem and more aggressive action was necessary. The problem was identified as poor construction techniques using cast iron pipes when the buildings were constructed in 1980. The insurance company threatened to cancel the AOAO general policy unless aggressive action was taken. The decision was to reline the vertical drain pipes. The reserves were exhausted after relining the pipes in Building 1 in 2017, and the Maui Vista ownership voted for a bank loan to reline the vertical drain pipes in the other two buildings. This was completed in 2018. The insurance company was informed of the proactive measures being undertaken, and our insurance rates did not appreciably increase. (Note that the bank loan will be fully paid by February 2026.)

Parking Lot Lights. Around 2006-2008, a new lighting arrangement for the lights in the parking lots were installed to provide better safety and security. Shortly thereafter, the Maui County Council voted for a “clear sky” policy giving owners 7 or 8 years to comply. In 2018 the AOAO was officially informed that the parking lot lights were not in compliance, and the additional fixtures, installed for security purposes ten years earlier, had to be removed. This made the parking lots extremely dark so it was decided to add additional lights in the parking lots to provide improved illumination and still be compliant with the Maui County Code Chapter 2033. These lights, to meet the requirements, are very expensive and must be shipped from the mainland. Since the parking lot was to be repaved in 2020, it was prudent to replace the lights prior to repaving. While there were some funds in the reserves for parking lot paving, a special assessment was necessary to cover the entire costs of excavating the driveway for power, purchase and install the new light fixtures, and then repave the entire parking lot instead of doing sections spread over three years. The capability of having EUV charging stations in the future was included. In addition to the parking lot, the walkways were repaved. The security committee had also requested better lighting, especially since the cameras they wanted installed needed to have good lighting during the night hours. The special assessment was for $600,000 which covered the costs.

Termite Situation. Over the years, as routine maintenance, the AOAO repaired termite damage as the problem areas were identified. The last major termite inspection and repair was in 2010. When inspecting the fourth-floor wood structures in early 2021 it became obvious that there were larger problems than the repairs that were done in 2010; those repairs did not include all the fascia boards. The Board felt it was essential to do these repairs as it would only get worse. Having to bring in cherry pickers for the extremely high areas was an additional expense, as well as repairs to the damaged landscape that occurred moving the equipment from building to building. The total cost for this project was $458,954.

Finally, in May 2022, the insurance company raised our annual insurance costs from $162,996 to $370,098. This increase was attributed to our excessive leak history, plus insurance losses nationwide related to incidents from the collapse of a condominium building in Florida to weather related disasters of fire and flood.

Because of the pandemic, the maintenance fees for 2021 were not increased. At the same time inflation started to rise with the costs of goods and services severely increasing over a short period of time. No additional revenue, in combination with high costs, depleted reserves faster than anticipated.

At this point the AOAO Treasurer, Jenny Copeland, took a long hard look at the three methods for reserves allowed by the state, and decided it would be best if the AOAO moved to a more manageable 50% level so that forthcoming reserve expenses would be 50% funded at the time they became due. While difficult to swallow at this time, especially with rising inflation, the Association needs to get the reserves in better shape and hope that there are no more unexpected expenses. Like all properties that are 40+ years old, they require more maintenance than a new building complex.

Many of these issues have been discussed in Board and Association meetings. The minutes of these meetings for the last few years are available on the Maui Vista AOAO website. The front office has a complete copy, in digital form, of all past minutes.

Annual Message from the Maui Vista AOAO President

To all Maui Vista Owners

The annual Maui Vista Homeowners meeting was held on Tennis Court 1 on 6 November 2021 with approximately 40 owners in physical attendance. Many other owners were electronically connected via Zoom or by telephone.

The Board of Directors appreciates the effort owners have made to be current in their maintenance fee and assessments for the parking lot project. While we were able to retain the 2020 maintenance fees for 2021, the rising cost of many items plus general maintenance requirements for our aging property has resulted in a 10.6% increase in the 2022 maintenance fees. The fees for both 2021 and 2022 are given below.

Your unit designation is listed on the Maui Vista property declaration, available on the AOAO Maui Vista web site. For owners who have their maintenance fees paid with ACH automatic bank withdrawal, the adjustment will be automatic. All others will have to make whatever arrangements are necessary. Please ensure that these arrangements are completed by 1 January 2022 to eliminate extra bookkeeping.

A year ago we were faced with many uncertainties: the pandemic, the many projects put “on hold”, the retirement of our general manager, Victoria Reyes, and the appointment of a new general manager, Jerel Haley. While the slow variable recovery from the COVID-19 pandemic continues to impact both the economy and activities on Maui, the Board of Directors feels that we have “weathered the storm” although there is still much to be done. We have completed several of the projects that had been previously delayed. Many of these projects are summarized in the draft minutes of the Homeowners meeting. These will shortly be available in the owner section of the AOAO Maui Vista web site: https://www.aoaomauivista.org. The password is vista2191.

Many owners have expressed their appreciation for the excellent management shown by Mr. Jerel Haley. He has “stepped up to the plate” and his efforts have certainly improved the overall appearance of Maui Vista as well as the general feeling of aloha now in the front office. His continual e-mail messages to all owners on Projects, Plans and Problems have been well received. We are very fortunate to have such a committed person as our General Manager. I want to personally thank Jerel for his dedication, and I invite owners to continue to support his efforts in making Maui Vista a place of which we are all proud and a place where aloha abounds.

Aloha and good wishes for a healthy and happy year in 2022,

Peggy Ann Shea, President
AOAO Maui Vista
e-mail: sssrc@msn.com

November 20, 2020

Annual Message from the Maui Vista AOAO President

To all Maui Vista Owners

For most of us 2020 has been a year none of us anticipated a year ago.  The impact of the COVID-19 Virus has affected all of us in various ways.  This has certainly been true here on Maui with the delay of our major Maui Vista parking lot/new lights project and owners unable to do short term rentals.

The annual homeowners meeting was held on Tennis Court 1 on 7 November 2020 with only 20 owners in physical attendance.  This was the first time we tried to electronically connect owners via Zoom or by telephone.  While we had some initial connectivity problems, most owners appreciated being able to participate since they could not be physically present.  We anticipate that future homeowners’ meetings will also offer this capability.

The Board of Directors appreciates the effort owners have made to be current in their maintenance fee payments.  At the same time the General Manager and the Board have taken steps to reduce as many of the operating costs as possible.  For example, with less occupants, we were able to reduce trash collections from every day to two days a week.  The net result is that the maintenance fees will not be increased for 2021.  The monthly fees are listed below:

 

Your unit designation is available in the Maui Vista property declaration, available on the AOAO Maui Vista web site.

Many owners have already paid the special assessment for the parking lot improvements.  The Board of Directors had previously decided to waive the maintenance late fees and finance charges until the end of the year, and extend the special assessment deadline until 31 January 2021.  In view of the current conditions on Maui, the waivers and the deadline will be extended until 31 March 2021.  With tourists now being permitted to visit Maui under new regulations, it is anticipated that this extension will give Maui Vista owners a chance to improve their financial situation.

Our major project to both resurface and add illumination to the parking lot remains on hold until the county approves the three Special Management Area (SMA) applications required for this work.  The county approved the electrical work in May. The combination of a limited staff because of the virus and the typical delays in processing these documents at county has resulted in an extremely long delay in acquiring SMA approval.   There is a detailed description of the problems encountered throughout this project in the minutes of the Homeowners’ meeting which are available on the owner section of the AOAO Maui Vista web site.  The password is vista2191.

Unfortunately the problems encountered in establishing the communications for the Homeowners meeting resulted in the loss of the recording.  Owners are asked to contact me for any oversight so these draft minutes can be amended.

On 5 October 2020, our general manager, Mrs. Victoria Reyes, wrote to the Board of Directors that she planned to retire on 31 December 2020.  Recognizing that finding a suitable replacement might be difficult during the pandemic, she offered to remain as General Manager into 2021 if necessary.  She has also offered to assist any replacement during the first few weeks of employment.

The Board of Directors appointed a search committee and the position was advertised.  Approximately 30 applications were received and interviews were conducted with several of the more promising applicants.  One well qualified applicant declined the position for personal reasons.  During the interview process, it was discovered that one of our owners who has just moved permanently to Maui was interested in this position and after reviewing his qualifications the Board of Directors offered Mr. Jerel Haley the position of Maui Vista General Manager.  After several days and considerable discussion with members of the search committee and the Board of Directors, Mr. Haley accepted the position.  He will start on 1 December 2020 as a “Manager in Training” for one month under the guidance of Mrs. Reyes, and will assume full duties on 1 January 2021.  Mr. Haley is a retired chief of police with managerial experience.  Since Mr. Haley was also Vice President of the Board of Directors, he has resigned from that position.  Under Article IV, Section 4 of the By-laws, the remaining members of the Board of Directors asked Mrs. Renee Richardson, a past president of the Board of Directors, if she would fill the vacancy for the remainder of Mr. Haley’s term (November 2021).  Mrs. Richardson has agreed to serve on the Board as Vice President.

The Board of Directors has expressed its appreciation to Mrs. Reyes who has served as General Manager for over seven years and has excelled in her responsibilities to greatly improve the operation of the AOAO of Maui Vista.  We wish her a long and happy retirement.

Aloha and wishes for a better year in 2021,

Peggy Ann Shea, President
AOAO Maui Vista
e-mail:  sssrc@msn.com

 

 

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March 18, 2020

Maui Vista Homeowners,

In the wake of the COVID-19 virus, we are taking preventative steps to plan for contingencies that may arise in our community.

In conjunction with PWC, we have implemented additional common area cleaning, disinfecting, wiping down surfaces in common areas, pool gate handles, elevator floor panels, garbage chute doorknobs, public restroom door handles, and stairwell doors. All plans are subject to change based on CDC and government health information.  Owners are responsible for their private property.

Should staff develop symptoms, remain at home, or office hours shortened, office activities may be curtailed until staffing levels return to normal and the coronavirus pandemic is better controlled.  If this occurs, owners will be advised.

There are no plans at this time to cancel the April 23 board meeting and notices will be posted.

At this time, many arrival/departure flights have been cancelled and the U.S. – Canadian borders have been closed to all non-essential traveling.

 

WESTJET TRAVELERS PLEASE READ

WestJet is suspending transborder and international flights as of Sunday, March 22nd at 11:59pm.   WestJet announced suspension of commercial operations for all transborder (United States, including Hawaii) and international (Europe, Mexico, Caribbean, Central America) flights on Sunday, March 22, 2020 at 11:59 p.m. local time.

Return flight options are provided below.

If you have an existing booking for:

Planning to return to Canada on a flight after 11:59 p.m. local time on Sunday March 22

  1. there may be flights available for you to return to Canada prior to 11:59 p.m. local time on Sunday March 22.  Check westjet.com for availability and manage your flight via Manage trips on their website.
  2. if you cannot secure a flight back to Canada on WestJet, please contact the Canadian Government via travel.gc.ca to register.

Change or cancel your flight online

Change or cancel your flights online using Manage trips, and get a $0 one-time fee waiver. Some bookings can only be changed or cancelled by an agent, learn more about your booking’s eligibility.

If you are unable to reach us before your flight and decide not to fly due to Coronavirus (COVID-19), you may be eligible for a credit.

Please DO NOT go to the airport to cancel or change a future flight as this may result in delays for guests who are departing on their scheduled flights.